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PERFORMANCE MANAGEMENT (Designing & Implementing Effective System)

HCA Learning Centre. Acme House 2nd Floor, 23, Acme Road, Ogba, Ikeja, Lagos
Start Date:
September 24, 2018
End Date:
September 24, 2018
9:00am to 5:30pm



Program Overview:
Performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and overall contribution to the organization. Participants at this program will obtain the necessary insight and tools to design or modify, implement, and administer a performance management system that supports the mission of your organization. Learn how to evaluate performance management from a systems perspective, to understand the relationships between the various system components, and to develop strategies for interlinking components into a system that supports your organization. Participants will be engaged in a variety of discussions, activities, and case studies to reinforce such concepts.

HR Managers, Line managers or anyone who is involved in designing and managing Performance Management Systems.

At the end of the course, participants will be able to:
§ Align performance management system with the strategic goals of the organization,
§ Design or modify a performance management system to support motivation, learning, coaching, mentoring, recognition, and communication between employees and their immediate supervisor, and,
§ Measure the effectiveness of a performance management system in supporting the strategic goals of the organization.


Module 1: Why Performance Management? 
o The scope, purpose, and application of a performance management system 
o Define key system components 
o Variables affecting system design and administration
Module 2: Key Roles and Responsibilities 
o Human resources o Executive team 
o Departmental managers , o Front-line supervisors 
o Legal advisors , o Employees
Module 3: Goal Setting 
o Relationship between strategic, business, unit, and individual goals 
o Elements of individual performance goals , o Measurement
Module 4: Ongoing Communication
o One-on-one meetings , o Trust and vulnerability , o First discussions , o Documentation
Module 5: Reinforcement and Re-Direction 
o Reinforcing successful contributions , o Adapting to change , o Extenuating circumstances , o Performance improvement plans , o Corrective action
Module 6: The Performance Review 
o Building a factual foundation for evaluation , o Defining measurement criteria 
o Establishing behavioral measurements , o Elements of effective performance review tool 
o Rating scales , o The performance review meeting
Module 7: Training 
o Purpose and goals of training for managers and employees 
o Outline for employee training , o Outline for manager training , 
o Management reinforcement
Module 8: Measuring Performance Management 
o Efficiency , o Effectiveness , o Risk management


ABIODUN ODEYEMI: MCIPS (London), M.Sc, Managerial Psychology. An experienced management practitioner with over 20 years of post graduation experience spanning the manufacturing and service sectors of the economy. Mr. Odeyemi is a specialist in material management, employee’s motivation, productivity improvement, customer service and quality management. He will bring his experience to bear on this program.

Ajelero, S. Abayomi - MA, History, Advanced Dip in HR Mgt., Masters Industrial & Labour Relations Mgt. Mr. Abayomi was formerly the Assistant Controller HR / Head of Training Urban Development Bank Nig. Plc. He has over 15 years work experience spanning the manufacturing, Services and the financial sectors of the Nigeria economy. Mr. Abayomi is a HR consultant / trainer to Nig. Institute of Manpower Development & Industrial Relations. He will bring his experience to bear on this program.

N150,000 per participant, VAT - N7,500
Note: this covers Workshop Fee, Tea/Cofee break, Lunch, course materials and certificate of attendance. 
Payment should be made in favour of Human Capital Associates.
Payment can equally be made into our Accounts:
Account Name : Human Capital Associates
Keystone Bank Ltd. Account No:1005378262
Union Bank Of Nig. Plc Account No: 0006208533

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