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Business Process Improvement Course

5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Sep 12 - 14 Sep, 2018 Registration: 08:30:am - 09:00:am Class Session: 09:00:am - 04:00:am
Start Date:
September 12, 2018
End Date:
September 14, 2018


The common analogy for ease in understanding Business Process Improvement is the fine-tuning of a car's engine. The outcomes are:

  • Quality of output
  • Elimination of waste of efforts and resources
  • Speed of delivery
  • Reduce or even eliminate frictions among people and in the processes
  • Compliance with laws and regulations ...... and many more benefits

Course Contents

Day One

  • The Dynamics of Business Process
    • What Can Successful Businesses Be Doing Right
    • What May Unsuccessful Businesses Be Doing Wrong
    • The Three Wisdoms for Business Improvement
    • Balanced Scorecard Approach to Business Improvement
    • An Understanding of "The Job To Be Done"
    • Deciding the Capability the Business Most Need Now
    • Designing and Managing the Tailored Value Chain
    • Tracking the Performance.

Day Two

  • Financial Processes
    • Monitoring of budgets.
    • Billing of customers
    • Cash and cheque collection
    • Cash and cheque collection receipts
    • Petty cash management
    • Electronic transfers
    • Cash on hand
    • Cash in bank
    • Investments
    • Revenue enhancement
    • Debt recovery
    • Operating costs.

Day Three

  • Operational Improvement Readiness
    • Attention to Value Chain Effectiveness
    • Waste Sources and their Elimination
    • Innovations for Improvement
    • Strategy Canvas for Business Improvement
    • Focusing on Metrics that Matter


Tom Associates
NGN 125,000.00 (Convert Currency)
Organizer's Phone Number: 
Mr Abiodun Toki 08033019120